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Trends come and go, as technology advances the world. Add to that a pandemic and an employee shortage, and the workplace looks a little different. Therefore, in order to stay competitive and relevant, those in the hospitality industry and the libation industry must know current tech trends and must capitalize on them.
4 Technology Trends To Know
Reducing the spread of germs and interaction with people became vital a couple of years ago, and many have stuck with it. Through contactless payments, consumers can get their goods, businesses can get their money, and everyone can stay happy and healthy.
Similarly, ordering food and drinks online has grown in popularity. From the comfort of your couch, you can have meals, snacks, and even alcoholic beverages delivered straight to your door. Even when bars and restaurants were shut down, this option allowed them to stay open.
“In the past, liquor stores were threatened by brick-and-mortar businesses like Costco and Walmart,” Elie Y. Katz of National Retail Solutions told Beverage Dynamics. “Now, delivery and online sources are working hard to prevent people from going into stores in the first place. That’s why it’s so important for liquor stores to get the right technology and start pivoting.”
After orders are placed online, they may be delivered by robots. This is becoming more common, especially in big cities, and there are also machines that clean hotel rooms and provide room service. Expect to see these little guys doing even more within this industry!
AI and AR allow people to escape, dream, and see things in a whole new way. It makes sense that it has been incorporated into the world of hospitality and alcohol, with advancements like augmented reality wine bottles and artificial intelligence that matches people with wine.
4 Benefits Of Tech In Hospitality / At Breweries, Wineries, Bars, & Clubs
The decrease in face-to-face contact means that transactions and orders can be completed in a safer and healthier way. Additionally, due to the use of automation, these processes have become more efficient. While some may fear that robots are taking their jobs in these sectors, this actually allows humans to focus on tasks like customer service and marketing. And, of course, these technological advancements are just super cool, appealing to customers in an exciting new way.
With these new ways of doing business, make sure your brand is up-to-date on trends, and turn to LibationPromotions.com for all your marketing needs!